FAQ
​This page provides answers to the most common questions from River Ridge RV and Boat Storage customers.
River Ridge RV and Boat Storage FAQ's
No. Long-term storage lease requests are processed Monday–Friday during regular business hours (9 AM–4 PM). Please call (706) 946-1128 or email riverridgervresortselfstorage@gmail.com, and a member of our team will help you obtain a storage lease.
Yes, the River Ridge RV and Boat Storage lot is open 24/7 to any customer who is both current on lease term dues AND has been assigned an access code.
Once final payment has been made and the lease has been signed, an access code and lot number will be assigned. Tenants will be able to check-in once they receive this information. Check-in times are daily from 8am - 8pm.
Every lease has an end date on it. The departure date is the end date that is specified. The gate access code will expire at 8pm on the lease end date. For example, a reservation made from 10.1.23 - 10.3.23 will have an access code that expires at 8pm on 10.3.23.
*Any equipment still in the storage lot after the designated check-out day will incur a $10 fee up to an additional day of rent.*
River Ridge RV and Boat Storage Business Hours: Monday - Friday from 9am - 4pm
*Any messages received before or after business hours will be responded to the next business day.*
Please contact DoorLoop Technical Support directly with any tenant portal questions:
DoorLoop Customer Service Email:
https://www.doorloop.com/contact
DoorLoop Customer Service Phone Number:
(786) 373 - 5842
To add days to your short- or long-term storage reservation, please call (706) 946-1128 during regular business hours (Monday - Friday from 9am-4pm).
Whenever your storage equipment information has changed, please contact (706) 946-1128 to update your storage lease. Storage lots are assigned by equipment length, and there is no guarantee that a longer size lot will be available.
Lot Lengths:
32' Max - 12 lots
42' Max - 30 lots*
*Eight (8) of these lots will accommodate equipment up to 48'
The access code is written on both the short-term and long-term physical lease copy. For additional gate code support, please contact (706) 946-1128 during regular business hours.
Please contact DoorLoop directly with any questions about setting up AutoPay. We are not able to submit or process payments on your behalf.
DoorLoop Customer Service Email:
https://www.doorloop.com/contact
DoorLoop Customer Service Phone Number:
(786) 373 - 5842